In order to provide efficient services to all patients,360 Integrative Medical Centre strictly enforces a fee for any late, missed, or cancelled appointments (fee is variable depending on appointment type $50+). This ensures that we can provide quality, timely services to all patients as efficiently as possible. If it is your first time utilizing a service, please arrive early to fill out any necessary forms.
We require 24-hour notice for all cancelled or re-scheduled appointments to avoid incurring a no-show fee. Cancellation of any appointments must be done during regular business hours with one of our staff members. We are unable to accept such requests via voice-mail or email.
If you book an appointment within the 24-hour time frame, the policy is in effect immediately.
All appointments will end at the scheduled time so that we may serve the next patient at their scheduled start time.
Due to the high volume of demand for medical services, late comers may be required to re-schedule for a later time or another day and appropriate charges for the late or missed appointment will apply.
Please note all fees incurred must be paid before seeing a doctor and cannot be waived by any of the staff members, including the front desk. Patients are to email the management should any questions of concerns arise.